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User review of IBM Cognos

Effective for organizing things into a better perspective

- by Marilyne

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Cognos provides a narrative of your business performance out of the data it has collected. It lays the story out in visuals for quicker and easier understanding. The visualization tools and export action make Cognos the perfect software for my needs.

What aspects are problematic or could work better?

Learning to use IBM is not an easy task. I often get caught up in the web of data and have to resort to calling their customer support.

What specific problems in your company were solved by this product?

Cognos helps us look into our enormous library of data in a more organized way.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Higher Education

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.