I am happy and contented with this product.

What are the best aspects of this product?

Synergy makes it easy for us to resolve multiple IT-related issues by handling trouble service tickets on our end.

What aspects are problematic or could work better?

Been using this product for a very long time already. It has a set of pros and cons. But what bothers me most is the glitches that happen occasionally.

What specific problems in your company were solved by this product?

We use Synergy to help assign us to distribute workloads across all employees in every department. It is also a convenient way to share large files instead of attaching it via email. It enhances our productivity, which is beneficial to everyone.

Are you a current user of this product?

No