What are the best aspects of this product?
When it comes to the design of the tool, it is very simple. It offers a great way for users to make the best use of the functionalities the product has to offer. iCIMS makes the process of recruitment easy even for a new user as the features are easy to understand. It is highly customizable which mean that you can edit the fields and workflows to suit your company needs. The fact that it has multiple Webinars mean that you will be able to learn how to use the different features the product has which puts you at a better position to make the best use of what you have.
What aspects are problematic or could work better?
Although updates now and then are helpful as they help to address the problems users have with the tool, they tend to slow down the processes. My staff finds such updates on iCIMS not that helpful to them. Although they signify improvements, it may take time to learn how to use the new updates within the system. This cuts off or slows down the workflow which is not that good on my part. All in all, we appreciate those upgrades since they are necessary if this product is to be competitive in the market. Apart from that, the scheduling functionality is not that intuitive. It is difficult to use and thus a drawback on my part.
What specific problems in your company were solved by this product?
Previously, we used to do the recruitment process manually. iCIMS has allowed us to go paperless to a large extent. We are able to manage all that process online while we engage our candidates in real time and thus save time on the same. It is also possible to track and analyze data concerning our recruitment processes and generate reports whenever we want. Those reports help us to know which areas need improvements in order to get value for our money and save time on the same. For example, we are able to analyze and track sources so that we can know which areas to add more resources on advertising and which areas to slice the budget on advertising.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Human Resources
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
1 year
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