It is an inexpensive backup storage solution

What are the best aspects of this product?

For only $53 per year, you already have 2tb of storage space. You can also opt to send a physical drive and do the hard backup for you at no additional cost.

What aspects are problematic or could work better?

Its interface is a bit dated and it has a complex interface. I am also not satisfied with the way their support team handles inquiries.

What specific problems in your company were solved by this product?

Losing data is not a problem anymore for the companies I work with.

Are you a current user of this product?

No