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User review of iGrafx

Process for Audit

- by Jeff Sturm.

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The platform makes it very simple to relate our risk catalog to the processes where they exist. Additionally, we are able to define key risk indicators and measure the performance of the risk and the impact of any defined controls.

What aspects are problematic or could work better?

Thus far I have not experienced any issues with iGrafx. I would like to also identify opportunities within the process but I understand this coming soon.

What features/services would you like to see in future versions of this product?

I would like to be able to identify process opportunities as well. I have been told this will come in the next release.

What specific problems in your company were solved by this product?

We are subject to pretty complex audits. As a result, we need to be able to clearly define where we are at risk for non-compliance and address those concerns, lest we could be fined pretty heavily.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Banking

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It increased the accountability by providing businesses with a system of checks and balances.
  • It improved the reliability of information and its timely delivery to concerned departments and personnel.

PRICING & COSTS

What was the cost of implementing this product?

N/A

What is your total annual cost for using this product?

N/A

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

N/A

FEATURE DETAILS

Process Management

Business Rules Management
4
very good
Collaboration
5
amazing
Lifecycle Management
5
amazing
Process Analysis
4
very good
Process Capture
5
amazing
Process Change Tracking
5
amazing
Process Mapping
5
amazing
Process Modeling & Design
5
amazing
Design Tools
3
ok
Analytics
4
very good
SOA and Integration
4
very good
Visibility and Transparency
5
amazing