What are the best aspects of this product?
The ability to quickly create a process and ensure that it is shared with any others in the organization that need access is web based and very easy to start.
What aspects are problematic or could work better?
We did not have any problems. The rollout is subscription based and required little to no IT project resources on our side.
What features/services would you like to see in future versions of this product?
I would like to see some customer experience and customer journey functionality implemented
What specific problems in your company were solved by this product?
We needed the ability to quickly create process diagrams and share them within our organization.
Are you a current user of this product?
Yes
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Professional Training & Coaching
Did your company use a different software before this one?
Yes
What software did you use before?
Visio
Why did you decide to change it?
visio was static and not easy to share
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
You would have to speak to our accounting person
What is your total annual cost for using this product?
You would have to speak to our accounting person
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
You would have to speak to our accounting person
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