Image relay is great product and wonderful support team

What are the best aspects of this product?

I like that the team behind Image Relay quickly solve issues and concerns. I love the chat feature. They have improved the “select all” option because in the past when clicking the button it deselect a selection. The product is intuitive and you can start using it from the start. They continually work on the product’s improvements and to make the service better. I love the support emails, the stats about how consistent the service is.

What aspects are problematic or could work better?

I cannot really say that I have faced some major issues. It seems like everything works perfectly. Only the search engine misses some terms and it doesn’t bring up items I need until I add other terms. This is minor complaint but I believe they work on this one.

What specific problems in your company were solved by this product?

It helps me to simplify the process of creating image library. In the past used to create all print, web and other files manually. Thanks to this product I don’t have to do this anymore. It allows me to create one library and my users can have direct access to it.

Are you a current user of this product?

Yes