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User review of InduSoft Web Studio

Interesting ideas, executed terribly.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
3out of 7
Poor
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Nothing worth noting as far as "best aspects." Most features seem dodgy at best. For smaller scale projects this software may serve its purpose, but once your scope goes beyond a single tool everything goes sideways.

What aspects are problematic or could work better?

The fact that one incorrectly mapped tag (between HMI and PLC) will break multiple other tag connections without any clear indication of which ones and why is an endless source of frustration. The software will also randomly choose which features will or will not work in a given day. One day, it might be your ability to save screens. While on another day you may lose your ability to copy/paste elements.

What features/services would you like to see in future versions of this product?

The ability to have multiple instances of the software open simultaneously would be an immense improvement.

What specific problems in your company were solved by this product?

No problems solved, only problems created.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Industrial Automation

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

FactoryTalk View, AutomationDirect C-More, etc.

Why did you decide to change it?

Customer specification to use Indusoft Web Studio 8.0.

Are you satisfied with the change?

No.

How did your company implement this product?

on premise

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

FEATURE DETAILS

IT Development

Drag-and-Drop
3
ok
Testing & Debugging
3
ok

Platform

Performance & Reliability
2
mediocre
Customization
1
very poor
API/Integrations
2
mediocre
Support
3
ok