What are the best aspects of this product?
Robust and easily customisable to suits your operational needs
What aspects are problematic or could work better?
Respond on non critical follow up can be better
What features/services would you like to see in future versions of this product?
It's pretty comprehensive at the moment.
What specific problems in your company were solved by this product?
Productivity for both customer service and operations
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
3-5 years
What is your company size?
More than 100 Employees
What is your industry?
Logistics and Supply Chain
Did your company use a different software before this one?
Yes
What software did you use before?
Accellos
Why did you decide to change it?
Support and able to customise to suits my requirements
Are you satisfied with the change?
Definitely
How did your company implement this product?
on premise
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
$150,000
What is your total annual cost for using this product?
$60,000
Did you get any discount for this product? How much?
Yes, shall not disclose
EU Office: 1 Agios Georgios Street, 7600 , Athienou, Larnaca, Cyprus
US Office: 120 St James Ave Floor 6, Boston, MA 02116
GET LISTED