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User review of Infolog WMS

Robust system with competitive price

- by Edward Loi

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Robust and easily customisable to suits your operational needs

What aspects are problematic or could work better?

Respond on non critical follow up can be better

What features/services would you like to see in future versions of this product?

It's pretty comprehensive at the moment.

What specific problems in your company were solved by this product?

Productivity for both customer service and operations

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Logistics and Supply Chain

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Accellos

Why did you decide to change it?

Support and able to customise to suits my requirements

Are you satisfied with the change?

Definitely

How did your company implement this product?

on premise

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It reduces labor costs.
  • It utilizes warehouse space.
  • It maintains correct inventory levels.

PRICING & COSTS

What was the cost of implementing this product?

$150,000

What is your total annual cost for using this product?

$60,000

Did you get any discount for this product? How much?

Yes, shall not disclose

FEATURE DETAILS

Order & fulfilment management
5
amazing
Real-time tracking
4
very good
Inventory management
4
very good
KPI analysis
4
very good
Labor management
5
amazing
Supply cycles planning
4
very good
Barcode scanning
4
very good
Kitting & cycle counting
4
very good
Cross-docking
5
amazing
Stock relocation
5
amazing
Goods receipt
5
amazing
Goods picking
5
amazing
Retrieval strategies
4
very good
Third-party logistics
5
amazing
Receiving & put-away
5
amazing
Warehouse design & dashboard
4
very good