What are the best aspects of this product?
Fairly easy to use, decent process flow. Order Entry and pricing are full featured.
What aspects are problematic or could work better?
Integration of add on modules such as, Configuration, CRM, PaceJet shipping, Credit Card processing is VERY poor. Foreign Currency conversions do not function properly. It should not take 20 seconds to save a single sales order line transactions. It should not take 10 -15 seconds to open Home Pages, and 360 pages.
What features/services would you like to see in future versions of this product?
Fix the response time issues! Clean up integrations so they actually work.
What specific problems in your company were solved by this product?
Improved inventory accuracy and manufacturing information
Are you a current user of this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Business Supplies and Equipment
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
Verticent went out of business
Are you satisfied with the change?
How did your company implement this product?
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?