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User review of Inkling Knowledge

Very functional tool for updating

- by Kariane

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It has downloadable options for different platforms, and any versions boast an impressive navigation experience. Its UI is also very responsive, as well as it offers frequent quality updates. Moreover, it makes searching easy for users.

What aspects are problematic or could work better?

I’m not satisfied with its support for video uploads. I’ve experienced some considerable limitations when drafting guide outlines too. Thankfully, I’ve found some workarounds with wonderful results while trying to address such limitation problems.

What specific problems in your company were solved by this product?

Updating our content is super easy with Inkling. This also serves as a central platform for all our reference guides and instructions, especially that it is easy to put new content in its system. Amazingly, we can edit the guides or leave some comments on Habitat through SMS messages too.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.