User review
of Inntender
Superior PMS
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
It's really easy to use and very intuitive. Inntender has lots of handy features, but it is simple. Support is really amazingly kind and always online. I could not wish for more!
What aspects are problematic or could work better?
Graphics could be updated to look better (2017).
What features/services would you like to see in future versions of this product?
Own channel manager???
What specific problems in your company were solved by this product?
- Connection to other channels
- Cost Reduce & More sales (incl. reserve and payment in our own site)
- Instant payments
- Import from excel
- Lots of new features...
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Hospitality
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Hotellinx
Why did you decide to change it?
Hotellinx was expensive, "dinosaurus", hard to use...
Are you satisfied with the change?
YES!!!
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provides us real-time business controls
- It helps us to centralize rate control
- It reduces double or over-bookings
- It enables us to manage guest reservations
- It helps to boost our productivity and sales
PRICING & COSTS
What is your total annual cost for using this product?
Less than with Hotellinx
How long is your contract with the vendor?
Unlimited
FEATURE DETAILS
Main Features
User management very good
4
Rates management very good
4
Reservations management amazing
5
Online bookings amazing
5
Check-in and check-out very good
4
Supplementary hotel services very good
4
Conference booking and management amazing
5
Financial and business reports amazing
5
Housekeeping management very good
4
Hotel administration amazing
5
Accounting very good
4
Guest experience management very good
4
Integration with online travel agencies amazing
5
Payment processing amazing
5
Reviews management very good
4
Wearable integration very good
4
