Simple and easy to use

What are the best aspects of this product?

We all know hoe process flow engines are complicated and hard to set up. But, this software makes the set up process easier. It is true that some features need improvements but for simple business requests automation they work perfect. I love how the rules are setup based on different criteria and field conditioning. I love audit trail feature, it helps to keep track of every change to the requests with timestamps and to make the change in real time.

What aspects are problematic or could work better?

They could improve their charts, dashboards and scoreboards. Some of them can’t be drill down.

What specific problems in your company were solved by this product?

Before using this product we need to use paper spreadsheets in order to manage some approvals, this was time consuming process. Now everything is automate starting from press release submission and approvals, marketing collateral approval, discount requests, contract reviews and many other.

Are you a current user of this product?

Yes