What are the best aspects of this product?
This software makes our world simpler. We use it to simplify the workflow management system and to manage tasks and policies. It has lot of features but I love its drag and drop feature. The system is professional and makes your workflow easy to manage. All the data is stored into SQL database. We are able to keep track of our team progress when we deal with SLAs.
What aspects are problematic or could work better?
They need to improve the reporting feature.
What specific problems in your company were solved by this product?
We use it to manage our service agreements and team’s progress. We use the scoreboards in order to track the work and efficiency.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Food & Beverages
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?