Simple yet powerful workflow management tool

What are the best aspects of this product?

This software makes our world simpler. We use it to simplify the workflow management system and to manage tasks and policies. It has lot of features but I love its drag and drop feature. The system is professional and makes your workflow easy to manage. All the data is stored into SQL database. We are able to keep track of our team progress when we deal with SLAs.

What aspects are problematic or could work better?

They need to improve the reporting feature.

What specific problems in your company were solved by this product?

We use it to manage our service agreements and team’s progress. We use the scoreboards in order to track the work and efficiency.

Are you a current user of this product?

Yes