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User review of isolved

isolved solves payroll needs

- by Lacey Davidson

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love the ease of access for admins and employees. The website is easy to navigate and the new app introduced late 2023 is very user friendly. They follow all laws and rules to stay compliant with federal and state law, and with 401(k) reporting.

What aspects are problematic or could work better?

Working in the south, I would love more language options. Currently, only English is available, and we have many employees where Spanish is their first language.

What features/services would you like to see in future versions of this product?

More versility for the employee experience.

What specific problems in your company were solved by this product?

Payroll reporting for ACA compliance! We started offering insurance to our full time employees when ACA was enacted, and employee tracking and end of year paperwork/form is all covered by isolved.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Restaurants

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Microsoft Dynamics Great Plain

Why did you decide to change it?

ACA compliance and cloud availability

Are you satisfied with the change?

Very

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

unsure

What is your total annual cost for using this product?

20000

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Yes, but unsure

FEATURE DETAILS

Reports
5
amazing
Screenshots capture
4
very good
Interactions
4
very good
Web usage
5
amazing