User review
of Issuetrak
Easy to set up and use
-
by Pearl
USER SATISFACTION
RECOMMENDATION Quite likely
5 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Issuetrak is easy to set up and use. The upgrades are straightforward. The tech support is excellent and the agents provide prompt and helpful service to resolve issues.
What aspects are problematic or could work better?
The tool is concise and clear and meets all my requirements. The GUI could be improved, but apart from this glitch it is a great product.
What specific problems in your company were solved by this product?
We use Issuetrak for our facilities and IT teams to help them follow and track company issues.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Medical Devices
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
most employees
PRICING & COSTS
How long is your contract with the vendor?
1 year
