Flexible application

What are the best aspects of this product?

Issuetrak offers me the flexibility to use the features I need. The pricing is scalable and product is ideal for project management and to track issues. You don’t need to be a paid user to connect to issues.

What aspects are problematic or could work better?

It takes some time to set up the system-generated emails for the end users, but this is to be expected given the flexibility of the software.

What specific problems in your company were solved by this product?

We have deployed a new quoting software for which we need to receive and track issues through the software development process. Issuetrak works great for our purposes. We also use the software for help desk issues and product project management. It is easy to split the two processes for our requirements.

Are you a current user of this product?

Yes