Issuetrak is a versatile tool

What are the best aspects of this product?

Issuetrak is a versatile app that we have used to adapt to our firm’s paper processes. The vendor heeds customer input and constantly improves the product to make it better. The customer support is top class.

What aspects are problematic or could work better?

A few features have limited flexibility, but the vendor is working to improve these areas.

What specific problems in your company were solved by this product?

We use Issuetrak’s digital workflows to minimize paper processing. We also use emails to keep everybody informed and to speed up our response time.

Are you a current user of this product?

Yes