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User review of IXXO Multi-Vendor Software

My experience of Ixxocart as a user.

- by Alan Hadley

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The Ixxocart platform offers value for money and has excellent support. New features are added regularly and the developers listen to improvement suggestions and act on them promptly if they believe they are of benefit as a whole. The product includes many features as standard that would not necessarily be available without paying extra for with other systems - well worth the investment.

What aspects are problematic or could work better?

The selection of 'out of the box' templates could be greater for the less technically minded site owners, but Ixxocart does have the ability to create custom modules, modify and rearrange modules and website colours easily. I personally would like to see a bit more development in the themes area; more control over the ease of modifying every element of the skin with a more visual theme builder maybe, but, once again, the support staff are really helpful with modifications when asked. All in all though it works really well.

What features/services would you like to see in future versions of this product?

So many features have been added in the time I've been using Ixxocart that whatever I say here, they're probably working on already and there are probably features I still have yet to take full advantage of! :-) As a suggestion though, maybe shoppable posts on Instagram linked to Ixxocart shop products. I believe the facility is available on a few ecommerce systems but may not be available to all.

What specific problems in your company were solved by this product?

Ixxocart is about the 3rd marketplace vendor software platform I've used and the others before always fell down in my expectations somewhere along the journey. I'm finally happy I've found the right platform for my needs and am keen to see it grow.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Luxury Goods & Jewelry

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

What software did you use before?

CS Cart
X-Cart

Why did you decide to change it?

Difficulties arose with the previous software that Ixxocart addressed.

Are you satisfied with the change?

More than satisfied

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to easily operate our online store without coding skills.
  • It helps us offer a comfortable shopping experience to buyers on our website
  • It helps us understand the browsing and purchasing patterns of our website visitors.

PRICING & COSTS

What is your total annual cost for using this product?

$179

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Shopping Features

Product recommendation
4
very good
Shopping cart feature
4
very good
Automation of the checkout process
4
very good
Multiple payment gateway integration
5
amazing
Currency conversion
5
amazing

Other Features

Search and find facility
5
amazing
Ability to list new products with their descriptions and images
5
amazing
Design templates
3
ok
Central database
5
amazing
Blog integration
4
very good
Marketing and promotion
5
amazing
Reporting and analysis
5
amazing
Ad tracking tool
4
very good
Auto responder technology
4
very good
Email newsletter subscriptions
5
amazing
Order management
5
amazing
Stock control (out-of-stock notifications)
5
amazing
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