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User review of Jive

Highly scalable depending on the needs of your business

- by William

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It is easy to use and requires no training. You can configure a call or phone within a short period without any form of assistance. You do not have to call customer support when routing calls to your company, which makes it a reliable tool. The features offer a user-friendly interface where you can manage calls with ease an thus save time and money.

What aspects are problematic or could work better?

It requires a dedicated phone line to perform or deliver quality calls. Without it, you may experience dropped calls and thus a drawback on the end user. If the tool had an additional phone line, it would help to improve the quality of call and thus serve you effectively.

What specific problems in your company were solved by this product?

You can add users to your cloud-based VoIP system and have your way in terms of scalability. This means that you can scale depending on the size of your business or the number of customers as the business grows. It is easy to route calls, which adds to its reliability.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.