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User review of JobNimbus

Software is inadequate and support is worse.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
2 out of 7
Very unlikely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

It does the things we need it to do, when it works.

What aspects are problematic or could work better?

The software will not sync with our QB and they cannot figure out why. Customer support is basically non-existent. You have to send an email or leave a VM and wait for a reply.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It delegated tasks to the most capable personnel depending on schedule, availability, budget, and skills.
  • It tracked progress and set plausible benchmarks to encourage accountability.

PRICING & COSTS

What was the cost of implementing this product?

$6,000 for onsite training

What is your total annual cost for using this product?

$5000

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Tasks

Task Creation and Assignment
4
very good
Due Dates
4
very good
Task Prioritization
3
ok
To-Do Lists
3
ok

Collaboration

Collaborative Project Planning
3
ok
Comments
4
very good
Documents and Uploads
4
very good

Projects

Gantt Chart/Project Map
3
ok
Calendar View
2
mediocre
Baselining/KPIs
3
ok
Project Budgeting
3
ok
Issue Tracking
3
ok

Platform

Alerts
4
very good
Mobile
2
mediocre
User Access & Permissions
3
ok
API/Integration
1
very poor
Reporting and Dashboards
3
ok
Customization
3
ok
Performance and Reliability
1
very poor
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