What are the best aspects of this product?
It does the things we need it to do, when it works.
What aspects are problematic or could work better?
The software will not sync with our QB and they cannot figure out why. Customer support is basically non-existent. You have to send an email or leave a VM and wait for a reply.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
How did your company implement this product?
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
$6,000 for onsite training
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?