What are the best aspects of this product?
The best thing is the solid yet flexible structure of the information database.
What aspects are problematic or could work better?
There are a few features they are still working on.
What features/services would you like to see in future versions of this product?
I would like to see them add a feature to the Note items in Lists, which would enable the use of the note to be a yes / no option where choosing either Yes or No would then either mark the Note item as complete without needing to add text to the note, or let you add text to the note that was relevant to the prompt.
What specific problems in your company were solved by this product?
We were able to solve the problem of having to check behind employees and find out about incomplete tasks after the fact. Now employees are motivated to take care of tasks in a timely fashion, and even if things are not completed to satisfaction, they know that it is part of a regular record and they will have a chance to show regular improvement.
We have benefited from a clear channel of communications between managers and team members that does not rely on memory, post-it notes, or incidental scheduling.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
No cost to implement. The simple interface and tutorial videos allowed a single manager to set it up.
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?