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User review of Journyx

A trainer and admin with Projectxecute for Axis Inc.

- by Lonnie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Its timesheet UI is so easy to carry out. Very little training is required. It contains customization functionality that makes it all the more ideal to cater just about any needs in the industry. It integrates easily and well with other third party programs. Customer support is friendly.

What aspects are problematic or could work better?

Turns out, its help desk really doesn't have the know-how in dealing with projectxecute problems since it's a time sheet-related problem. A third party is being outsourced for implementation. Deployment appears to be a little slow and aggravating.

What specific problems in your company were solved by this product?

Journyx did a spectacular job in resolving billable hours that haven't been accounted for. Those hours cost us a lot before. It resolved billing issues related to charging the wrong accounts. It provided visibility across the organization for ongoing projects globally.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Mechanical or Industrial

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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