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User review of Juicer

A Social Wall that’s Customizable, User-Friendly and Stunning

- by Jennifer Long

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love how the ability to filter the social content to exactly what you're looking for and that I can connect so many social channels in one feed. The design of the social wall is very customizable and it's so easy to add to a website, plus you can add in branded elements or change the design to fit your site.

What aspects are problematic or could work better?

I haven't really run into any issues or complaints when using the software, Juicer has worked great as a social wall for my needs.

What features/services would you like to see in future versions of this product?

It would be great to have extra ways to monitor and analyze the social accounts connected. Maybe a way to monitor competitors as well.

What specific problems in your company were solved by this product?

I work with some clients that have a lot of social accounts and it's perfect for them because they usually want to display them in a social feed on their website. Juicer is incredibly easy to integrate into any client site I've worked with.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us get actionable insight on customer behavior and trends.
  • It enables us to track our competition and social chatter about their brands.
  • It assists us to respond quickly to customer complaints.
  • It helps us to collect important data from our social media customer base.
  • It enables us to manage multiple social media accounts on different channels.

PRICING & COSTS

What was the cost of implementing this product?

$19

What is your total annual cost for using this product?

$228

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Main Features

Social sharing
5
amazing
Social campaigns
5
amazing
Social engagement
5
amazing
Social analytics
4
very good
Message approval system
5
amazing
Engagement reports
5
amazing
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