What are the best aspects of this product?
Ease of setting up and ease of customizing the tool for a specific workflow, so you can quickly get a very nice drag and drop UI that works for the process you want.
What aspects are problematic or could work better?
For my use, I haven't found an important limitation yet.
What specific problems in your company were solved by this product?
Tracking tasks with lots of details but which are frequently blocked, and making it both easy to understand current status and easy to pick up the details when the task can be taken up again.
Are you a current user of this product?
Yes
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
What is your industry?
Accounting
Did your company use a different software before this one?
Yes
What software did you use before?
Google Sheets; also Jira
Why did you decide to change it?
i wanted better project management than Google Sheets but Jira was way too heavy-weight.
Are you satisfied with the change?
Yes.
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
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