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User review of Kaseya VSA

Improved my team’s performance.

- by Marjorie

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

What I love most about this program is they improve their services and features based on the requests and reviews of their users. The value-added every update is amazing! Our staff loves the automation because it's working perfectly to make their jobs easier and faster. It is dependable, secured, and accessible.

What aspects are problematic or could work better?

We encountered some bugs that were easily resolved right away. We also had problems with iOS updates and Kaspersky integration. It took longer to resolve, but it's all working now.

What specific problems in your company were solved by this product?

Our customer support significantly improved when we started using Kaseya VSA. Everything--from access to monitoring-- is really helpful!

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.