What are the best aspects of this product?
So user friendly so that all stakeholders in our organization can access information they need when they need it instead of relying on one person in the office to run reports or answer specific questions.
What aspects are problematic or could work better?
We haven't come across anything problematic as of yet.
What specific problems in your company were solved by this product?
We are saving money from the last software we were using, getting specific information out of the system is easy for users, use of online donation connections like Stripe & Paypal is seamless and that is good for our organization and for our donors.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Non-Profit Organization Management
Did your company use a different software before this one?
Yes
What software did you use before?
Sumac - Silent Partner
Why did you decide to change it?
Difficult to use and cost was increasing
Are you satisfied with the change?
Yes, absolutely
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
all employees
How did using this product affect your business goals?
What was the cost of implementing this product?
$1200 for profession onboarding
What is your total annual cost for using this product?
$2400
How long is your contract with the vendor?
1 year
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