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User review of Kickidler

BEST SOFTWARE TO MONITOR USERS

- by Rafael Vieira

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to manage.
Its more assertive than other competitors about the time that worker gets at each application.
Easy integration.
Great Support and Commercial Team.

What aspects are problematic or could work better?

Could be totally on the cloud without needing any local server.

What features/services would you like to see in future versions of this product?

The application running all on the cloud would be very useful.

What specific problems in your company were solved by this product?

Help us to see how our workers are dealing with the time on the applications.
Time-consuming with other application off-work.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

CleverControl

Why did you decide to change it?

Try another one, but dont have good reports.

Are you satisfied with the change?

still dont know.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to protect confidential business data.
  • It enables us to meet deadlines and targets.

PRICING & COSTS

What was the cost of implementing this product?

Around 300 usd implementation costs

What is your total annual cost for using this product?

2500

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Yes 10%

FEATURE DETAILS

Real-time monitoring
4
very good
Inactivity monitoring
4
very good
Reports
4
very good
Live chat monitoring
4
very good
Social media monitoring
4
very good
Screenshots capture
4
very good
Interactions
4
very good
Web usage
4
very good
Internet filters
3
ok
Work time tracking
4
very good
Keystrokes recording
3
ok
Messages supervision
3
ok