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User review of Kindful

Suggested platform that NGO’s must use

- by Hellen

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Handling donations and monitoring donor communications are both easy. We haven’t experienced any hassles when migrating to Kindful from an older tool as well. That’s regardless of the thousands of contact details that we keep.

What aspects are problematic or could work better?

Contacting donors with the use of Kindful itself would be a wonderful addition. Also, I want better display of donor info, such as inclusion of minor details.

What specific problems in your company were solved by this product?

Helps us draft, create and send donation letters at the end of each year. It is suitable for generating comprehensive reports that features different data and variables too. Moreover, it works efficiently with QuickBooks online, which means we do not need to encode an information twice.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Others

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.