User review
of Kylas
Ease of use & Great Experience With Kylas
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
The software\\\'s flexible interface and customization options made it easy to use
What aspects are problematic or could work better?
Initially, we experienced slow performance and technical issues, but we\\\'re glad the Kylas team has improved this aspect of the software, as the improvements are immediately noticeable.
What features/services would you like to see in future versions of this product?
Bulk Emailing and Iventory
What specific problems in your company were solved by this product?
We chose Kylas CRM for its comprehensive features. The software offered lead opportunity management, contact management, sales pipeline management, and reporting.
The flexible interface and customization options made the software easy for our team to use daily. Integration with other business tools and systems also influenced our decision.
Furthermore, Kylas provided a high level of customer service.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Commercial Real Estate
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
Its just Rs 9999/ month and Set-up cost.
What is your total annual cost for using this product?
For yearly plan they do negotiate.
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Yes. cannot disclose
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management amazing
5
Task Management ok
3
Pricing Management ok
3
Email Marketing very good
4
Order Management amazing
5
Campaign Management ok
3
Analytics
Reports amazing
5
Integrations
API amazing
5
Calendar & Contacts Sync amazing
5
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration amazing
5
Customer Service
Issue Tracking very good
4
Support Portal very good
4
Knowledge Base Management amazing
5
General Features
Collaboration Features amazing
5
Dashboard very good
4
Overall Performance very good
4
Access & Role Management amazing
5
Mobile Support amazing
5
Customization amazing
5
File Management very good
4
Security very good
4
