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User review of LastPass

LastPass is great solution for sharing secure credentials with our clients

- by Sergio

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It’s great tool to offer your clients security so they can share sensitive credentials among them. It is more professional way to share something important instead of asking them to send you over email. You can easily go back and find passwords shared months before.

What aspects are problematic or could work better?

I wish everyone in our team have an access to clients shared passwords or an admin could distribute shared passwords to other members. Also, the constant notifications to add site to LastPass can be frustrating especially when I’m searching the internet for personal purposes and away from work. I don’t really want to add personal sites to LastPass.

What specific problems in your company were solved by this product?

This is great way for sharing sensitive stuff. One of the main benefit is the fact that we can always go back and find the credentials while the product we used before this one required getting credentials over email.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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