What are the best aspects of this product?
I like intuitive it is as a fully functional CRM. Their wide range of panels are very attractive. Importing data is easy. Exporting data can also be done when needed. I like how its wide-ranging default fields are extremely useful.
What aspects are problematic or could work better?
I was hoping there's a way in saving responses that have been canned. I wanted to have a way to gain access to them when directly dealing with customers.
What specific problems in your company were solved by this product?
Organization has never been this simple! I really don't use much of the CRM's functions. But I find them all handy. With the Task feature, I can make my own approach in reminding myself to reach out and maintain contact with my existing and potential clients.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Marketing and Advertising
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
Less than 1 year
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