What are the best aspects of this product?
The dashboard is neat. I get to see all the important metrics at once like total no. of courses, total no. of users, logins and a historical graph of completion. I think Litmos also has one of the easiest navigation UIs. From the dashboard you can quickly create a course or user, an activity stream who viewed the courses and all the tools on the left panel.
What aspects are problematic or could work better?
I find the reporting cumbersome. The quick reports are limited and you’ll be forced to create custom reports to generate the metrics you need. This is where things slow down as you manually select each metric (by user, course, period, active/inactive, etc.) and run report. It’d have been great if there’s a way to set the metrics on setup so you go through this once.
What specific problems in your company were solved by this product?
Course delivery is automated. We now focus only on two key points: course development and output analysis. Almost a third of my time is freed up and can be allocated to course development. The software is empowering.
Are you a current user of this product?
Yes
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