A stable and reliable solution for managing client communications

What are the best aspects of this product?

LiveAgent has been critical in our management of our clients and contacts. It also helps us greatly that it can integrate with our email service, phone system, website, and social media pages. Moreover, we can personalize it to suit our purposes, which has enabled us to work the way we want.

What aspects are problematic or could work better?

LiveAgent can be a bit costly depending on your organization size. However, the benefits still far outweigh the costs.

What specific problems in your company were solved by this product?

LiveAgent has been a great addition to our company and has empowered us to better our customer support and service by letting us resolve our clients' issues speedily.

Are you a current user of this product?

No