Excellent Price for Live Chat Tools and Features

What are the best aspects of this product?

LiveAgent provides a comprehensive set of tools to help you implement live chat services on your website. One of my favorite features is location reporting (which shows where the user is in the world), as well as the ability to push a chat invitation to the user as they browse your website.

What aspects are problematic or could work better?

The only disadvantage I've encountered is the requirement to log in to your account frequently in order to keep the account active. I dislike having to set a reminder to log in for fear of having my account deactivated.

What features/services would you like to see in future versions of this product?

It enables us to develop a novel and dynamic method of user engagement. It provides excellent visibility and insights into user behavior, as well as the ability to learn from your customers and prospects on the website.

Are you a current user of this product?

Yes