User review of LiveAgent

Good experience and support staff is very concise.

- by Sameer Salehin

What are the best aspects of this product?

Very good customer support which is readily available whenever required.

What aspects are problematic or could work better?

All good - perhaps improvements can be made in allowing sub sections like zendesk does

What features/services would you like to see in future versions of this product?

There should be an option that when we create options for tickets it can work in tiers and not just offer standard options.

Are you a current user of this product?

Yes