What are the best aspects of this product?
Yes, But need more testing time. Better then freshdesk.
What aspects are problematic or could work better?
What features/services would you like to see in future versions of this product?
Visual IVR and better phone integration
What specific problems in your company were solved by this product?
Are you a current user of this product?
How long have you been using this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
What is the primary use of this product in your company?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?