User review
of LiveAgent
Great forms
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT ok
3out of 5
PROS & CONS
What are the best aspects of this product?
So easy to set up. There is php code that will allow you to enter forms anywhere you like.
What aspects are problematic or could work better?
More templates for contact forms.
What features/services would you like to see in future versions of this product?
I am fine with what i am using it for.
What specific problems in your company were solved by this product?
Customer support.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Internet
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
15.47
What is your total annual cost for using this product?
15.47 per month
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
none
FEATURE DETAILS
Key Features
Integrations amazing
5
Collaboration Features amazing
5
Customization ok
3
Security & Support
Security amazing
5
Customer Support ok
3
