User review
of LiveAgent
Great functions for fair prices
-
by Martin Danada
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Great functions for fair prices. Customer support is on very high level.
What aspects are problematic or could work better?
Mobile app - there is missing html messages support in that app.
What specific problems in your company were solved by this product?
Application has help us to make an order in our communication with customers. Our performance is now much more higher.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Consumer Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
FEATURE DETAILS
Key Features
Integrations amazing
5
Collaboration Features amazing
5
Mobile Support ok
3
Customization very good
4
Security & Support
Security amazing
5
Customer Support amazing
5
