Great product for a great price!

What are the best aspects of this product?

Live Agent is very easy to use and navigate. Very simple to set up. It has a nice, easy design. I like that it is affordable and very easy to understand when setting up and using. We have been able to respond quickly to customers and have had questions and comments come in using this product that the client may not have been willing to call and ask.

What aspects are problematic or could work better?

Have no complaints. At the moment I have nothing that I would change.

What specific problems in your company were solved by this product?

We are a small company and we were able to add another channel of communication for clients/potential clients without having to incur a large cost.

Are you a current user of this product?

Yes