Great tool to turn website visitors into customers!

What are the best aspects of this product?

Allows us to connect with our website visitors and convert them from just "browsers" to, at the very least, warm leads for our sales reps to close.

What aspects are problematic or could work better?

The only issue is that you need someone with a bit of coding knowledge to implement the chat button at the beginning.

What features/services would you like to see in future versions of this product?

I'd like to see a more robust mobile app.

What specific problems in your company were solved by this product?

I needed training on some aspects and I was able to have a live phone call very easily with their support team who were very helpful.

Are you a current user of this product?

Yes