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User review of LiveAgent

LiveAgent is the best software out there for providing customer service and even more!

- by Linas Levanas

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The variety of customization options allows you to make your daily job so much easier and faster, by adding predefined answers, creating rules so LiveAgent itself could manage some tickets automatically, etc. It is just great with how much you can do with it. Options are limitless. After using it for over a year I find new features and available options for making daily work easier.

What aspects are problematic or could work better?

There could be more API call options and the support of LiveAgent themselves could be better.

Are you a current user of this product?

Yes

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.