LiveAgent for B2B Travel Agency

What are the best aspects of this product?

It is very intuitive and its easy how to learn to use it.

The communicatios chanels are super efective and the way you can charge and organize your information as well.

What aspects are problematic or could work better?

At the moment the funcionality is perfect, I dont have find anything problematic

What features/services would you like to see in future versions of this product?

Maybe add whatsapp, and social media, they very important sales nowadays

What specific problems in your company were solved by this product?

I have centralized information, I no longer depend on tools that are not used or on the will of a coworker to support my clients.

Are you a current user of this product?

Yes