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User review of LiveAgent

My experience with LiveAgent is super positive

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The best aspects of LiveAgente are that I can use it as the only tool to manage requests and feedback that come from users of my app.

What aspects are problematic or could work better?

The only thing that does not drive me crazy is the graphics of the platform, but I have no other reports to make about it

What features/services would you like to see in future versions of this product?

Having a native integration with mobile apps would improve the experience of my users in the reporting phase.

What specific problems in your company were solved by this product?

Management of feedback, bug reports and requests for new features of my app from my users and customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

59

What is your total annual cost for using this product?

59

Did you get any discount for this product? How much?

Yes I subscribed a Lifetime Deal

FEATURE DETAILS

Key Features

Integrations
4
very good
Collaboration Features
5
amazing
Mobile Support
4
very good
Customization
4
very good

Security & Support

Security
5
amazing
Customer Support
5
amazing