Omnichannel help desk with countless options

What are the best aspects of this product?

Multiple platform/channel support, great customer service, solid documentation, tons of integrations

What aspects are problematic or could work better?

Mobile app and UX/UI

What features/services would you like to see in future versions of this product?

Even more integrations, more AI features

What specific problems in your company were solved by this product?

Overall customer satisfaction increased, a dramatic increase in productivity and faster response time

Are you a current user of this product?

Yes