What are the best aspects of this product?
low price and excellent customer service
We have been using it for over a year now and we can't help it. Our productivity has significantly increased and we no longer risk losing a message from our customers.
Calls are heard perfectly and all conversations can be recorded. There is also the possibility of creating a switchboard and there is an excellent guide on their site to do it independently.
It is also possible to connect the major social networks and manage everything from ladesk.
What aspects are problematic or could work better?
integration with whatsapp is missing but we have been told that it will be added soon
What features/services would you like to see in future versions of this product?
integration with whatsapp is missing but we have been told that it will be added soon
Are you a current user of this product?
Yes
How long have you been using this product?
Less than 1 month
What is your company size?
11-50 Employees
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
EU Office: 1 Agios Georgios Street, 7600 , Athienou, Larnaca, Cyprus
US Office: 120 St James Ave Floor 6, Boston, MA 02116
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