What are the best aspects of this product?
The concept of concentrating all the messages in one place make it manageble.
What aspects are problematic or could work better?
It could have integration to Linkedin.
What features/services would you like to see in future versions of this product?
ChatBot and automatic answer of ticketing by Bot!
What specific problems in your company were solved by this product?
Customer Experience
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Events Services
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
What is your total annual cost for using this product?
1500
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Yes, 20%
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