MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of LiveAgent
User review of LiveAgent

We have been using LiveAgent for almost 2 years and it is a must for our custumer service.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The concept of concentrating all the messages in one place make it manageble.

What aspects are problematic or could work better?

It could have integration to Linkedin.

What features/services would you like to see in future versions of this product?

ChatBot and automatic answer of ticketing by Bot!

What specific problems in your company were solved by this product?

Customer Experience

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Events Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What is your total annual cost for using this product?

1500

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Yes, 20%

FEATURE DETAILS

Security & Support

Customer Support
5
amazing