Very helpful, easy to use tool

What are the best aspects of this product?

To support live chat services on your website, LiveAgent provides a full toolkit. Location reporting, which displays the user's location in relation to the rest of the world, and the capability to push a chat invitation to a user as they surf your website are two of my favorite features.

What aspects are problematic or could work better?

The need to periodically check in to your account in order to keep it active is the only drawback I can think of. For fear of having my account canceled, I detest having to set a reminder to check in.

What specific problems in your company were solved by this product?

It enables us to develop a fresh, dynamic approach to user involvement. Excellent user behavior visibility and insights make it possible to learn from your customers and prospects on the website.

Are you a current user of this product?

Yes