MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of LiveAgent
User review of LiveAgent

Very simple platform to use

- by Abdullah Ibrahim

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Not only is this a simple platform to use, but it is also quite inexpensive. It can be customized to match the look and feel of your website. The powered by the LA logo doesn't seem overbearing.

What aspects are problematic or could work better?

Only the most expensive models, many of which you might not require, have a connection to social media, but if you want to add any of them individually, they are expensive.

What features/services would you like to see in future versions of this product?

Ability to capture website visitors as they are there. Most people's purchasing reasoning is done on impulse. If you can address their questions quickly, you convert them much easier.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Architecture & Planning

USAGE & IMPLEMENTATION

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

Key Features

Integrations
4
very good
Collaboration Features
5
amazing
Mobile Support
4
very good
Customization
5
amazing

Security & Support

Security
4
very good
Customer Support
4
very good