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User review of LiveAgent

We now have a streamlined communication process thanks to LiveAgent

- by Cara

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

For its price-point, this tool really packs a punch. It’s important to always keep lines of communication with your client important, and LiveAgent has really helped our company in this regard. We have been able to set this up on our Wordpress site, and everything seems to be running smoothly so far.

What aspects are problematic or could work better?

It takes quite long to set up each communication channel. Other than this, I have no other major issues.

What specific problems in your company were solved by this product?

LiveAgent streamlines all incoming communications, thereby allowing us to respond to each properly and efficiently.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.